Question 1

How quickly can you fix my motor failure?

Accepted Answer

We offer a 2-hour response guarantee for emergency motor failures. Our technicians arrive with fully-stocked trucks, allowing us to repair or replace most motors on the same visit.

Question 2

What causes motor failure in garage doors?

Accepted Answer

Motor failure can result from age and wear, power surges, overheating, lack of regular maintenance, chain or belt problems, or issues with the door's balance.

Question 3

Do you offer financing for new carriage-style door installations?

Accepted Answer

Yes! We offer flexible financing with competitive rates and terms from 6 to 60 months. Many customers qualify for 0% APR promotional periods.

Question 4

What areas do you serve?

Accepted Answer

We serve North Ridgeville and surrounding communities including Elyria, Lorain, Avon, Westlake, Rocky River, Cleveland, Parma, Strongsville, Medina, and Brunswick.

Question 5

What's included in your 2-year warranty?

Accepted Answer

Our 2-year warranty covers all parts and labor on repairs and installations we perform, including springs, cables, rollers, hinges, weather sealing, and opener repairs.

Question 6

How often should I have my garage door serviced?

Accepted Answer

We recommend professional maintenance at least once a year. Regular maintenance can extend your garage door's life by 5-10 years.

Question 7

Can you repair any brand of garage door?

Accepted Answer

Yes! Our master technicians are factory-trained and experienced with all major garage door and opener brands.

Question 8

What types of garage doors do you install?

Accepted Answer

We install all types including carriage-style, contemporary glass, traditional raised panel, wood, steel, aluminum, and insulated doors.

Frequently Asked Questions